JUSTIFICATION FOR THE CREDIT CONTROL EXTENSIONS

The extensions can be installed by all businesses of all sizes, including the Micro, Small and Medium-sized Enterprises (MSMEs), who may desire to computerise the credit control aspect of their accounting functions (if none was in place before) or will want to replace the existing one with our robust extensions. Each of the extensions, Debit Control and Credit Control, can be a stand-alone.

Help document for Debtors Ledger/Control 

'The debtors' control account is an account in the General Ledger that represents the total amount owed by all the individual  debtors. It reflects the sales transactions with all the debtors and the total amount collected from debtors..to arrive at the total amount receivable from all debtors.'

The extension gives the individual accounts of debtors and the balances due from them whose total forms the basis for the control amount.

The fields in the extension with the explanations are as follows: 

 i) Debtor Name - Once the extension is installed, the 'Debtor Name' comes up or the user may need to click on 'Debtor Name' on the left panel for it to come up.

A Form is to be completed for every transaction. The  fields to be completed are, namely:

• Debtor Name - The name of the debtor is stated here.
• Debtor Type - The appropriate type is ticked out of the three types provided.
• Address - The address fields are completed.
• Account Number - The Account Number of the Debtor is filled here.
• Voucher Types - A drop-down is provided listing three Voucher Types. The relevant one is clicked on for the field.
• Voucher Date - The Voucher Date is entered here.
• Voucher Number-The Voucher Number is entered here.
• Voucher Amount - The amount on the Voucher is to be entered in this field.
• Payment Received - The field must not be left empty! If no payment was received, then '0' (zero) must be entered in the field.
• Debtor Balance - NOTHING is to be entered in this field as the System will generate the value!
• Data Entry Officer - The officer is to enter his/her name.
• Add your Note here - You may add your note in this field, if you have any.
• Submit or Reset - After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on.
• NB. All fields asterisked in red must be completed before the Debtor Name form can be submitted.
• 
  
• ii) All Debtor Names - The data entered in Debtor Name Form are all transmitted to the All Debtor Names. The fields in the Form are represented in the Report.
• The following can be done in the All Debtor Names section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Debtor Names Report to MS Excel.
• This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Debtor Names Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Debtor Names Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Debtor Names statement has an Auto-Number field. All entries are numbered automatically by the Extension. This will enable management to keep track of the entries  posted. There must be a satisfactory explanation for any missing number!

IMPORTING DATA INTO ANY OF THE EXTENSIONS, UPDATING AND EDITING OF DATA
 One of the ways to import data into any of the extensions is to use the MS Excel app.
It is necessary to gain access to the All Debtor Names page of the extension before importing can take place. This will only happen by having at least an entry in the page. In case there were no records in the All Debtor Names page before deciding to import, one will therefore need to record one of the entries to be imported in the system (extension) using the Debtor Name page. This record automatically opens the All Debtor Names page. The following steps are thereafter to be followed: 1) Click on the three horizontal lines at the upper right corner of the All Debtor Names page which will give a drop-down, 2) From the drop-down, click on Export which will give another drop-down, 3) From this drop-down, click on csv to export to csv/ms excel (the document even though exported in the csv format could be saved as 'Excel 97 - 2003 Workbook (*xls)'. The system gives a file name to the csv page exported, eg. "All Debtor Names....." The records to be imported can be pasted in the appropriate columns on this page. Nothing should be pasted in the 'calculated cells' as the system will automatically calculate the values for such cells. Furthermore, the Auto Number cells are to be left blank as the system will generate the numbers once the page  is imported into the system. It is important to note that the csv/ms excel page contains all the fields stated in the Debtor Name page. 

 After pasting all the records to be imported into the extension (NB. to avoid double counting, the record used in the Debtor Name for opening the 'All Debtor Names' needs to be excluded), the page is saved on desktop. The extension is accessed again and the following steps taken. i) The three horizontal lines are clicked on and a drop-down appears, ii) 'Import' is clicked on and a page appears which requests you to browse and you click on the csv/ms excel file name. 

UPDATING OR EDITING DATA IN ANY OF THE EXTENSIONS 

One way to update or edit a record that has been posted is to open the 'All Debtor Names' page. The cursor is placed on the item to be updated or edited and this is clicked on and the 'Debtor Name' page will open. Another page of a portrait size comes up on top of the All Debtor Names page. At the top of this new page are options listed, namely Edit, Duplicate and More. If the user clicks on 'Edit', the Debtor Name page comes up and the editing is done. On completing the updating or editing, the page is scrolled to the end and the 'Update' button is clicked on to effect the change.

TAKE - ON BALANCES

Unless a business is new and just starting operation when it might not have acquired debtors, otherwise an existing business would have had debtors on its books.

On installation of this extension, and to ensure completeness of record, it would be necessary to ascertain balances outstanding against the individual debtors before introduction of the extension. It is important that the aggregate of these balances must equal the Accounts receivable figure in the last Statement of Financial Position (Balance Sheet).

Such debtors' balances must be posted in the extension to the respective debtors' accounts with take-on balance or any other suitable name as the narration.

A situation might arise where there is no available Statement of Financial Position after the audited one of the preceding year.

In this case, take-on balances derived from the preceding year's audited Statement  are posted into the extension. In addition, individual transactions from the beginning of the current year to the time of installation are also posted.

It is suggested that a Journal is raised for the take-on balances. A spreadsheet (for example, Microsoft Excel) may be used for the Journal for ease of calculation. All the debtor balances are entered in the Excel sheet and the total must be the same as the figure for Accounts Receivable or Debtors in the Statement of Financial Position or Balance Sheet. The Journal now stands as the Voucher for posting to the extension.

Help document for Creditors Ledger/Control

The creditors' control account is an account in the General Ledger that represents the total amount owed to all the individual  debtors. It reflects the total sales transactions with all the creditors and the total amount paid.. to these creditors to arrive at the total amount payable to all the debtors.'

 The extension gives the individual accounts of creditors and the balances due to them whose total forms the basis for the control amount.

The fields in the extension with the explanations are as follows:

 i) Creditors Name - Once the extension is installed, the "Creditor Name" comes up or the user may need to click on 'Creditor Name' on the left panel for it to come up.

A Form is to be completed for every transaction. The  fields to be completed are, namely:

• Creditor Name - The name of the creditor is stated here.
• Creditor Type - The appropriate type is ticked out of the three types provided.
• Address - The address fields are completed.
• Account Number - The Account Number of the Creditor is filled here.
• Voucher Types - A drop-down is provided listing three Voucher Types. The relevant one is clicked on for the field.
• Voucher Date - The Voucher Date is entered here.
• Voucher Number-The Voucher Number is entered here.
• Voucher Amount - The amount on the Voucher is to be entered in this field.
• Payment made - The field must not be left empty! If no payment was received, then '0' (zero) must be entered in the field.
• Creditor Balance - NOTHING is to be entered in this field as the System will automatically calculate the value!
• Data Entry Officer - The officer is to enter his/her name.
• Add your Note here - You may add your note in this field, if you have any.
• Submit or Reset - After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on.
• NB. All fields asterisked in red must be completed before the Creditor Name form can be submitted.
• 
  
• ii) All Creditor Names - The data entered in Creditor Name Form are all transmitted to the All Creditor Names. The fields in the Form are represented in the Report.
• The following can be done in the All Creditor Names section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page, next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Creditor Names Report to MS Excel.
• This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Creditor Names Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Creditor Names Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Creditor Names statement has an Auto-Number field. All entries are numbered automatically by the Extension. This will enable management to keep track of the entries  posted. There must be a satisfactory explanation for any missing number!

IMPORTING DATA INTO ANY OF THE EXTENSIONS, UPDATING AND EDITING OF DATA
 One of the ways to import data into any of the extensions is to use the MS Excel app.
It is necessary to gain access to the All Creditor Names page of the extension before importing can take place. This will only happen by having at least an entry in the page. In case there were no records in the All Creditor Names page before deciding to import, one will therefore need to record one of the entries to be imported in the system (extension) using the Creditor Name page. This record automatically opens the All Creditor Names page. The following steps are thereafter to be followed: 1) Click on the three horizontal lines at the upper right corner of the All Creditors Names page which will give a drop-down, 2) From the drop-down, click on Export which will give another drop-down, 3) From this drop-down, click on csv to export to csv/ms excel (the document even though exported in the csv format could be saved as 'Excel 97 - 2003 Workbook (*xls)'. The system gives a file name to the csv page exported, eg. "All Creditor Names....." The records to be imported can be pasted in the appropriate columns on this page. Nothing should be pasted in the 'calculated cells' as the system will automatically calculate the values for such cells. Furthermore, the Auto Number cells are to be left blank as the system will generate the numbers once the page  is imported into the system. It is important to note that the csv/ms excel page contains all the fields stated in the Creditor Name page. 

 After pasting all the records to be imported into the extension (NB. to avoid double counting, the record used in the Creditor Name for opening the 'All Creditor Names' needs to be excluded), the page is saved on desktop. The extension is accessed again and the following steps taken. i) The three horizontal lines are clicked on and a drop-down appears, ii) 'Import' is clicked on and a page appears which requests you to browse and you click on the csv/ms excel file name. 

UPDATING OR EDITING DATA IN ANY OF THE EXTENSIONS 

One way to update or edit a record that has been posted is to open the 'All Creditor Names' page. The cursor is placed on the item to be updated or edited and this is clicked on and the 'Creditor Name' page will open. Another page of a portrait size comes up on top of the All Creditor Names page. At the top of this new page are options listed, namely Edit, Duplicate and More. If the user clicks on 'Edit', the Creditor Name page comes up and the editing is done. On completing the updating or editing, the page is scrolled to the end and the 'Update' button is clicked on to effect the change.

TAKE - ON BALANCES

Unless a business is new and just starting operation when it might not have acquired creditors, otherwise an existing business would have had creditors on its books.

On installation of this extension, and to ensure completeness of record, it would be necessary to ascertain balances due to be paid to the individual creditors before introduction of the extension. It is important that the aggregate of these balances must equal the Accounts payable figure in the last Statement of Financial Position (Balance Sheet).

Such creditors' balances must be posted in the extension to the respective creditors' accounts with take-on balance or any other suitable name as the narration.

A situation might arise where there is no available Statement of Financial Position after the audited one of the preceding year.

In this case, take-on balances derived from the preceding year's audited Statement  are posted into the extension. In addition, individual transactions from the beginning of the current year to the time of installation are also posted.

It is suggested that a Journal is raised for the take-on balances. A spreadsheet (for example, Microsoft Excel) may be used for the Journal for ease of calculation. All the creditor balances are entered in the Excel sheet and the total must be the same as the figure for Accounts Payable or Creditors in the Statement of Financial Position or Balance Sheet. The Journal now stands as the Voucher for posting to the extension.

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Help document for Amortization Calculator

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction. The form, in its upper part, has fields for contact information to be completed. After finishing with this section of the form, the following fields are completed:
• 
  
• Security - A drop-down is provided which when clicked on will show the Security types. The intended security is selected which now shows in the security field.
• StartDate - This is the date the transaction starts to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the start date.
• Year/PrdEnd - This is the accounting year or period to which the amortization is calculated from the StartDate.The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.        It is mandatory for the data entry officer to enter the year/prdend date.
• EndDate - This is the date the transaction comes to an end.The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the end date.
• Cash Book - The Cash Book has the Receipts and Payments. A drop-down is provided which when clicked on will show Receipt with the minus sign and Payment with no sign. If it is a receipt (eg. Rent received in advance) the figure is entered as a negative amount in the Amount field and a payment (eg. Rent paid in advance) is entered as a positive amount, with no sign before it, in the Amount field.
• Amount - This is the amount for the transaction. A negative (-) figure is shown as Amount if an income and a positive figure (that is, not showing any sign at all) if an expense. It is mandatory.
• Amortised - This is the portion of the Amount amortised from the StartDate to the Year/Prd.End. The calculation is done by the App. on submission of the Form and shown in the Report. The Data Entry officer is NOT TO ENTER anything in this field at all.
• Balance - This is the balance of the Amount from the Year/Prd.End to the EndDate. The calculation is done by the App. on submission of the Form and shown in the Report. The Data Entry officer is NOT TO ENTER anything in this field at all.
• Email address - This is the email address of the data entry officer. It is mandatory and therefore to be completed.
• Other Details         
•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset -After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on. NB. Every field, except the ‘Additional Information’ field which may or may not have any entry, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients . The fields in the Form are represented in the Statement.
• The following can be done in the All Clients statement.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

Auto number – Each record is assigned an automatic number which helps in tracking the records. There must  be a satisfactory explanation for any missing number.

Help document for Insurance PremComm (Premium and Commission) Analysis

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction.
• The first two fields to be completed are, namely:
• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made.The appropriate one is ticked for each transaction.

       After completing the above fields, if the client is a company the following fields will be                            completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

        For the two types of client, the following contact information fields are completed:

• Client - The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number -The phone number of the individual or company insured is entered here.The phone number entered ends the provision of the contact information.
• Other fields are now filled, namely:
• Class of Business - A drop-down is provided that will list, when clicked on, the two classes of business, namely General and Life. The appropriate class is selected which goes into the field.
• Line of Business - A drop-down is provided which when clicked on will list the lines of business. The appropriate one for the transaction is selected which goes into the field.
• Policy Number - The policy number of the insurance is entered here
• PolInceptDate - This is the date the insurance policy starts to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the policy inception date.
• PolExpiryDate - This is the date the policy stops to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the policy expiry date.
• RiskReserveDate - This is the accounting year end or the period end date to which the premium or commission is accrued from the policy inception date. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the risk reserved date.
• Voucher Type - A drop-down is provided which when clicked on will list the different voucher types. Each voucher type is preceded by either a plus or a minus sign. The sign indicates the type of figure (positive or negative) to be entered in the PremiumOrCommission field.
• Voucher Date - The date on the voucher is entered in this field. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the voucher date.
• Income Statement 2 - A drop-down is provided which when clicked on will list the types of premium and commission. The appropriate one is selected which gets entered in the field.
• PremiumOrCommission - The premium or commission amount is entered in this field. The sign for the amount is determined by the sign preceding the voucher type.
• Transaction Type - A drop-down is provided which when clicked on will list the transaction types. The appropriate one is selected which gets entered in the field.
• Income Statement 3 - A drop-down is provided which when clicked on will list the two options of EarnedPrem and CommPaid. The applicable one is selected which gets entered in the field.
• EarnedPremOrCommPaid - The Extension will automatically calculate the figure for this field and enter it. The data entry officer is NOT TO ENTER ANYTHING HERE.
• Statement of Affairs - A drop-down is provided which when clicked on will list the two options of UPR and DAC. The applicable one is selected which gets entered in the field.
• UPRorDAC - The Extension will automatically calculate the figure for this field and enter it. The data entry officer is NOT TO ENTER ANYTHING HERE.
• Email - The data entry officer enters his or her email address here.

   “Other Details”, namely:

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here. If there is no additional information, the ‘Submit’ button is clicked on for submission to the system. If there is the need to cancel the form, the ‘Reset’ button is entered.                 
• NB. Every field, except the ‘Additional Information’ field, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel. - This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clickedon.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Clients statement has an Auto-Number field. All entries are numbered automatically by the Extension.This will enable management to keep track of the entries posted. There must be an explanation for any missing number!

Help document for Insurance Claims Payment and Delay Analysis   i) New Client - Once the extension is installed, the user will click on New Client to bring up a Form.          A Form is to be completed for every transaction.       The first two fields to be completed are, namely:

• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made.The appropriate one is ticked for each transaction.

        After completing the above fields, if the client is a company the following fields will be                           completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

        For the two types of client, the following contact information fields are completed:

• Client -The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number - The phone number of the individual or company insured is entered here.

    The phone number entered ends the provision of the contact information.     Other fields are now filled, namely:     Line of Business A drop-down is provided which when clicked on will list the lines of business.            The appropriate one for the transaction is selected which goes into the field.

• Policy Number - The policy number of the insurance is entered here.
• Claim Number -This field takes the number the insurer assigns to the claim.
• AccDate - This is the date the insurer recognizes as the date of accident. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Claims Paid - This is the  amount paid to the claimant/insured. It is mandatory to fill this field.
• Date Paid - Date of payment of claim is entered in this field. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Elapsedtimeinyears - This is the period between the accident date and date of payment of claim. The extension calculates this automatically on submission of the New Client Form and it is shown in the All Clients report.
• Date Posted - The date the entry is made is entered by the data entry officer. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• Email - The data entry officer enters his or her email address here.

   Other Details

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset - After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on.
• NB. Every field, except the ‘Additional Information’ field which may or may not have any entry, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.
• This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Clients statement has an Auto-Number field. All entries are numbered              automatically by the Extension.This will enable management to keep track of the entries                       posted.There must be a satisfactory explanation for any missing number!

Help document for Insurance Claims Outstanding and Age Analysis

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction.
• The first two fields to be completed are, namely:
• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made. The appropriate one is ticked for each transaction.

    After completing the above fields, if the client is a company the following fields will be completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

    For the two types of client, the following contact information fields are completed:

• Client - The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number - The phone number of the individual or company insured is entered here.

The phone number entered ends the provision of the contact information.Other fields are now filled, namely:      Line of Business - A drop-down is provided which when clicked on will list the lines of business. The appropriate one for the transaction is selected which goes into the field.

• Policy Number - The policy number of the insurance is entered here.
• Claim Number - This field takes the number the insurer assigns to the claim.
• AccDate - This is the date the insurer recognizes as the date of accident. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Amount Claimed - This is the  amount claimed by the insured/claimant.
• Outstanding Claims - Claim outstanding as at the end of accounting year under consideration is entered in this field
• ClaimsOutstandingDate - This is the accounting year end date under consideration. It is mandatory for the data entry officer to enter this date. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• ClmsOutstAgeinyrs - The calculation of claim outstanding age in years is calculated automatically by the Extension.This shows in the All Clients report on submission of the New Client form. The data entry officer is NOT to enter anything in this field.
• Date Posted - The date the entry is made is entered by the data entry officer. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• Email - The data entry officer enters his or her email address here.

 “Other Details”, namely:

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset - After entering the additional information and even where there is no additional information, the ‘Submit’ button is clicked on to submit.  If there is the need to cancel the form, the ‘Reset’ button is entered.
• NB. Every field, except the ‘Additional Information’ field, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the Sheet 1 Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

  Auto number - The All Clients statement has an Auto-Number field. All entries are numbered automatically by the Extension. This will enable management to keep track of the entries posted. There must be a satisfactory explanation for any missing number! 

Help document for Accruals and Prepayments Calculator

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction. The form, in its upper part, has fields for contact information to be completed. After finishing with this section of the form, the following fields are completed:
• 
  
• Security - A drop-down is provided which when clicked on will show the Security types. The intended security is selected which now shows in the security field.
• StartDate - This is the date the transaction starts to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the start date.
• Year/PrdEnd - This is the accounting year or period to which the amortization is calculated from the StartDate.The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.        It is mandatory for the data entry officer to enter the year/prdend date.
• EndDate - This is the date the transaction comes to an end.The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the end date.
• Cash Book - The Cash Book has the Receipts and Payments. A drop-down is provided which when clicked on will show Receipt with the minus sign and Payment with no sign. If it is a receipt (eg. Rent received in advance) the figure is entered as a negative amount in the Amount field and a payment (eg. Rent paid in advance) is entered as a positive amount, with no sign before it, in the Amount field.
• Amount - This is the amount for the transaction. A negative (-) figure is shown as Amount if an income and a positive figure (that is, not showing any sign at all) if an expense. It is mandatory.
• Amortised - This is the portion of the Amount amortised from the StartDate to the Year/Prd.End. The calculation is done by the App. on submission of the Form and shown in the Report. The Data Entry officer is NOT TO ENTER anything in this field at all.
• Balance - This is the balance of the Amount from the Year/Prd.End to the EndDate. The calculation is done by the App. on submission of the Form and shown in the Report. The Data Entry officer is NOT TO ENTER anything in this field at all.
• Email address - This is the email address of the data entry officer. It is mandatory and therefore to be completed.
• Other Details         
•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset -After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on. NB. Every field, except the ‘Additional Information’ field which may or may not have any entry, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients . The fields in the Form are represented in the Statement.
• The following can be done in the All Clients statement.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

Auto number – Each record is assigned an automatic number which helps in tracking the records. There must  be a satisfactory explanation for any missing number.

Help document for Insurance PremComm (Premium and Commission) Analysis

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction.
• The first two fields to be completed are, namely:
• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made.The appropriate one is ticked for each transaction.

       After completing the above fields, if the client is a company the following fields will be                            completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

        For the two types of client, the following contact information fields are completed:

• Client - The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number -The phone number of the individual or company insured is entered here.The phone number entered ends the provision of the contact information.
• Other fields are now filled, namely:
• Class of Business - A drop-down is provided that will list, when clicked on, the two classes of business, namely General and Life. The appropriate class is selected which goes into the field.
• Line of Business - A drop-down is provided which when clicked on will list the lines of business. The appropriate one for the transaction is selected which goes into the field.
• Policy Number - The policy number of the insurance is entered here
• PolInceptDate - This is the date the insurance policy starts to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the policy inception date.
• PolExpiryDate - This is the date the policy stops to run. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the policy expiry date.
• RiskReserveDate - This is the accounting year end or the period end date to which the premium or commission is accrued from the policy inception date. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the risk reserved date.
• Voucher Type - A drop-down is provided which when clicked on will list the different voucher types. Each voucher type is preceded by either a plus or a minus sign. The sign indicates the type of figure (positive or negative) to be entered in the PremiumOrCommission field.
• Voucher Date - The date on the voucher is entered in this field. The calendar icon provided is clicked on and scrolled right or left to get the required year and month and the date selected. A shortcut can be used where a calendar is selected and a date entered in the field. The date can now be amended to the required date with the cursor.  It is mandatory for the data entry officer to enter the voucher date.
• Income Statement 2 - A drop-down is provided which when clicked on will list the types of premium and commission. The appropriate one is selected which gets entered in the field.
• PremiumOrCommission - The premium or commission amount is entered in this field. The sign for the amount is determined by the sign preceding the voucher type.
• Transaction Type - A drop-down is provided which when clicked on will list the transaction types. The appropriate one is selected which gets entered in the field.
• Income Statement 3 - A drop-down is provided which when clicked on will list the two options of EarnedPrem and CommPaid. The applicable one is selected which gets entered in the field.
• EarnedPremOrCommPaid - The Extension will automatically calculate the figure for this field and enter it. The data entry officer is NOT TO ENTER ANYTHING HERE.
• Statement of Affairs - A drop-down is provided which when clicked on will list the two options of UPR and DAC. The applicable one is selected which gets entered in the field.
• UPRorDAC - The Extension will automatically calculate the figure for this field and enter it. The data entry officer is NOT TO ENTER ANYTHING HERE.
• Email - The data entry officer enters his or her email address here.

   “Other Details”, namely:

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here. If there is no additional information, the ‘Submit’ button is clicked on for submission to the system. If there is the need to cancel the form, the ‘Reset’ button is entered.                 
• NB. Every field, except the ‘Additional Information’ field, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel. - This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clickedon.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Clients statement has an Auto-Number field. All entries are numbered automatically by the Extension.This will enable management to keep track of the entries posted. There must be an explanation for any missing number!

Help document for Insurance Claims Payment and Delay Analysis   i) New Client - Once the extension is installed, the user will click on New Client to bring up a Form.          A Form is to be completed for every transaction.       The first two fields to be completed are, namely:

• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made.The appropriate one is ticked for each transaction.

        After completing the above fields, if the client is a company the following fields will be                           completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

        For the two types of client, the following contact information fields are completed:

• Client -The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number - The phone number of the individual or company insured is entered here.

    The phone number entered ends the provision of the contact information.     Other fields are now filled, namely:     Line of Business A drop-down is provided which when clicked on will list the lines of business.            The appropriate one for the transaction is selected which goes into the field.

• Policy Number - The policy number of the insurance is entered here.
• Claim Number -This field takes the number the insurer assigns to the claim.
• AccDate - This is the date the insurer recognizes as the date of accident. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Claims Paid - This is the  amount paid to the claimant/insured. It is mandatory to fill this field.
• Date Paid - Date of payment of claim is entered in this field. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Elapsedtimeinyears - This is the period between the accident date and date of payment of claim. The extension calculates this automatically on submission of the New Client Form and it is shown in the All Clients report.
• Date Posted - The date the entry is made is entered by the data entry officer. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• Email - The data entry officer enters his or her email address here.

   Other Details

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type Of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset - After the completion of the Form, the ‘Submit’ button is clicked on. If there is the need to cancel the form, the ‘Reset’ button is clicked on.
• NB. Every field, except the ‘Additional Information’ field which may or may not have any entry, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.
• This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the All Clients Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

    Auto number - The All Clients statement has an Auto-Number field. All entries are numbered              automatically by the Extension.This will enable management to keep track of the entries                       posted.There must be a satisfactory explanation for any missing number!

Help document for Insurance Claims Outstanding and Age Analysis

• i) New Client Form - Once the extension is installed, the user will click on New Client to bring up a Form. A Form is to be completed for every transaction.
• The first two fields to be completed are, namely:
• Client ID - Identification number of the Client is entered here.
• Client Type - Individual and Corporate clients are the two client types for which provision is made. The appropriate one is ticked for each transaction.

    After completing the above fields, if the client is a company the following fields will be completed:

• Company Name - The name of the company (the insured) is entered here.
• Company Website - The web address of the company is entered here.

    For the two types of client, the following contact information fields are completed:

• Client - The name of the contact person in the client’s office or place is entered here.
• Department - The department of the contact person is entered here.
• Email address - The email address of the contact person is entered here. If the client is a company, it could be the email address of the company.
• Contact address - The contact address of the individual or the company is provided in the fields.
• Phone number - The phone number of the individual or company insured is entered here.

The phone number entered ends the provision of the contact information.Other fields are now filled, namely:      Line of Business - A drop-down is provided which when clicked on will list the lines of business. The appropriate one for the transaction is selected which goes into the field.

• Policy Number - The policy number of the insurance is entered here.
• Claim Number - This field takes the number the insurer assigns to the claim.
• AccDate - This is the date the insurer recognizes as the date of accident. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on registers in the field.
• Amount Claimed - This is the  amount claimed by the insured/claimant.
• Outstanding Claims - Claim outstanding as at the end of accounting year under consideration is entered in this field
• ClaimsOutstandingDate - This is the accounting year end date under consideration. It is mandatory for the data entry officer to enter this date. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• ClmsOutstAgeinyrs - The calculation of claim outstanding age in years is calculated automatically by the Extension.This shows in the All Clients report on submission of the New Client form. The data entry officer is NOT to enter anything in this field.
• Date Posted - The date the entry is made is entered by the data entry officer. The calendar icon  is clicked on and the calendar drops. This is scrolled to the appropriate calendar and the date clicked on which now registers in the field. It is mandatory to enter this date.
• Email - The data entry officer enters his or her email address here.

 “Other Details”, namely:

•  Client Status - The applicable status is ticked, Active or Inactive.
• Type of Business - The applicable type of business of the insured is ticked.
• Preferred Contact Method - The insured may have indicated the deferred contact method. This is ticked, Email or Phone.
• Additional Information - Any additional information on the policy is stated here.
• Submit or Reset - After entering the additional information and even where there is no additional information, the ‘Submit’ button is clicked on to submit.  If there is the need to cancel the form, the ‘Reset’ button is entered.
• NB. Every field, except the ‘Additional Information’ field, must be completed before the New Client form can be submitted.
•  
• ii) All Clients - The data entered in New Client Form are all transmitted to the All Clients. The fields in the Form are represented in the Report.
• The following can be done in the All Clients section of the extension.
• Sorting - Each of the fields can be sorted by entry and by group. By the side of each field is a diamond/triangle icon which when clicked on will give the following drop-down options, Search, Sort by Asc, Sort by Desc, Group by Asc, Group by Desc, and Hide Column.
• A sorting can be saved or removed by moving the cursor to the top of the page next to “Sheet Report” when the two options show up and the appropriate one clicked on.
• Sorting using MS Excel - Further sorting can be done by exporting the All Clients Report to MS Excel.This is achieved by clicking on the three small horizontal lines (next to the + sign) at the top of the All Clients Report. This gives a drop-down which has ‘Export’ as one of the options. Once Export is clicked on there is another drop-down of a set of options. One of them is ‘.csv’. When .csv is clicked on it brings up the Sheet 1 Report in the .csv MS Excel format. In order to avoid the possibility of losing some features in the .csv format, it is advisable to save in the MS Excel (*xls) format. This is done, in the .csv format, by clicking on the ‘Save As…’ button which brings up a page. A file name is indicated on the page and ‘Save’ is clicked on.
• Printing - The Report can be printed from the CSV and MS Excel (*xls) formats. In each case, ‘File’ is selected in the Toolbar and in the drop-down ‘Print’ is clicked on.

  Auto number - The All Clients statement has an Auto-Number field. All entries are numbered automatically by the Extension. This will enable management to keep track of the entries posted. There must be a satisfactory explanation for any missing number!